The Future of Commerce is Conversational

Don't just list products. Deploy AI Agents that reason, plan, and sell. Transform your catalog into an active 24/7 sales force across ChatGPT, Gemini, and your own site.​​

Competing in the AI-First Era

Select your industry to understand the competitive impact.

Customers Have Moved

62% of consumers now use AI tools in their shopping journey. Your website traffic decreases when customers find alternatives in ChatGPT. You lose discovery, lower CTR, and market share.

Catalog Is Invisible

Your product catalog doesn't exist in AI systems. Competitors with AI-discoverable inventory get 3-5x more visibility in shopping recommendations.

Revenue At Risk

ChatGPT-to-retail referrals grew 28% YoY (Black Friday 2025). First movers see a 15-25% revenue uplift. Every moment you wait, market leaders consolidate the category.

Speed Isn't Optional

Travelers expect AI to assemble trip bundles in minutes. Your multi-step booking process drives 70%+ cart abandonment. Competitors with faster experiences win conversions.

Revenue Slip

80%+ of AI travel searches go directly to OTA aggregators, not to you. OTA commissions take 20-30% of every booking. Direct bookings retain 75%+ of the revenue, but you're losing the race.

Ancient Booking

Your booking engine handles traditional searches. Modern travelers ask "Plan a 5-day beach trip with adventure." You return generic results. AI-optimized competitors get the booking.

Buyers Expect Smart AI

Enterprise buyers use AI to search, compare, and evaluate suppliers. Your manual catalog browsing doesn't meet expectations. Buyers abandon you for smarter platforms.

Broken Vendor Data

Vendors operate in separate silos. Buyers manually extract data, compare spreadsheets, and submit separate RFQs. Procurement takes weeks. Manual errors cost 5-10% in fulfillment delays.

Competitors Breaking Ahead

Early movers compressed procurement from weeks to hours with AI. Your platform still relies on email and manual follow-up. Competitors are winning deals faster and capturing market share.

The Winners Are Already Here

Retail Lift

40%

Higher Conversion Rates
(15-25% Revenue Uplift)

Travel Speed

4-Minute

Booking Time (vs 23 min) (80% Booking Completion Rate)

B2B Velocity

25%

AOV Increase (3-Day Procurement → 4-Hour Close)

AI-Native Commerce for Every Industry

Discovery Engine

Makes your entire catalog instantly searchable and visible within ChatGPT, Gemini, and Claude using real-time product data feeds.

AI-Powered Bundling

Automatically recommends complementary products to increase Average Order Value (AOV) by 20-30% through intelligent, contextual pairing.

Autonomous Checkout

Enables zero-friction transactions completed entirely within the chat interface, achieving 4x higher conversion rates compared to traditional checkout

Real-Time Intelligence

AI agents drive dynamic pricing, personalization, and real-time inventory management, enabling your commercial strategy to adjust instantly.

Conversation Memory

AI remembers customer preferences and context across sessions, providing personalized recommendations and streamlining repeat purchases.

Performance Dashboard

Unified, real-time analytics to track conversion, revenue, and funnel performance for continuous AI commerce optimization.

Three Powerful Components. One Seamless Experience.

Turns conversation into instant conversion.

Layer 1: LLM Commerce Adapter

Action: Makes your entire product catalog instantly visible and readable for conversational AI (ChatGPT, Gemini, etc.).
Technology: Powered by the Agentic RAG Layer.

01

Layer 2: Conversational Engine

Action: Manages the entire sales cycle from answering fine questions to applying real-time pricing and bundling logic.
Technology: Built on the Model Context Protocol (MCP).

02

Layer 3: Autonomous Checkout

Action: Enables customers to complete the entire transaction and submit payment directly within the chat interface.
Technology: Executed by the Agentic Commerce Protocol (ACP).

03

Result: Native Integration | Zero Disruption | Maximum Capability

Control the AI

Don't get controlled by it.

No prompt-hacking required

Business teams set up guidelines, procedures, and permitted actions using an admin console. Engineering connects the data sources once.

Policy-aware by design

Rules about regions, contracts, and channels are checked before a large language model (LLM) can make recommendations or complete transactions. This process helps teams feel secure and confident that they are following the rules.

Explainable decisions

Every suggestion and action is recorded with a clear explanation, so revenue, product, and compliance teams can review and improve.

AI-Native Commerce Insights

Industry-Specific Guides, Scenarios & Stakeholder Kits from Defyd

Vertical-specific guides for Retail, Travel & Hospitality, and B2B Marketplaces on launching LLM commerce pilots.

Short playbooks

Real case scenarios showing how a single buyer request turns into a full order across SKUs, channels, and constraints.

Scenario library

Ready-to-use decks and FAQs for Risk, Legal, and IT to sign off on AI-native commerce deployments.​

Stakeholder kits

Real-World Use Cases

See how AI agents drive velocity in every sector.

Travel & Hospitality

Speed + Bundling

“Plan a 4-day Costa Rica eco-trip for a family of 4 with zip-lining.”

What DEFYD Does:

Impact:

30-40% AOV increase

4-minute booking vs. 23-minute traditional

80% completion rate

Result: Faster conversions + higher per-booking revenue.

Discovery + Recommendation

Discovery + Recommendation

“Best camera for travel vlogs, under $1,000.”

What DEFYD Does:

Impact:

15-25% revenue uplift

20-30% AOV increase

4x higher conversion rates

Result: Retailer captures search traffic + increases transaction size.

B2B Marketplaces

Vendor Search + PO Automation

“I need 50 units of Model Z-10 component with certification…”

What DEFYD Does:

Impact:

Procurement compressed from weeks → hours

25% AOV increase

60% reduction in manual work

Result: Faster order cycles + higher velocity.

FAQ

ChatGPT and other LLMs rely on past training data. Current product catalogs, real-time inventory, and pricing aren't part of their training data. Our platform connects your live data to these systems via Agentic RAG, ensuring your products appear in real-time conversations.

Typically 8-12 weeks from contract to full deployment:

  • Weeks 1-2: Data setup and validation
  • Weeks 3-4: Platform integration
  • Weeks 5-6: Pilot with select users
  • Weeks 7-8: Full production launch
  • Post-launch: Optimization and scaling

No. We integrate alongside your existing systems. Please think of us as an additional discovery and checkout layer that extends your reach into LLM-based shopping. Your existing operations remain unchanged.

  • SOC 2 Type II certified
  • GDPR and CCPA compliant
  • End-to-end encryption for all data in transit
  • Role-based access controls
  • Audit logs for all transactions
  • Regular third-party penetration testing

Our platform captures and initiates transactions. Returns and customer service workflows integrate with your existing systems. We provide webhooks and APIs to sync order data to your fulfillment, CRM, and customer service platforms.

Pricing is based on monthly transaction volume and customization complexity. We offer flexible enterprise plans with transparent per-transaction costs. Contact sales for a custom quote tailored to your business model.

First movers win the AI checkout

The shift to LLM-first shopping has begun. Book a pilot to see how your catalog performs inside honest LLM conversations before your competitors get there.